Ambulance Service Billing

Ambulance Transport Services Billing

Financial responsibility for ambulance services rests with the patient or his/her guardian, regardless of medical insurance coverage. If you pay a bill and your insurance company subsequently pays your claim, we will promptly refund any amount due.

If you need to make special arrangements for payment, please e-mail our billing office, or call (970) 668-5777. Please feel free to leave a voicemail after business hours.
Pay Your Bill Online

Summit County Ambulance Service allows you to pay your bill online. Make a payment.

Summit County Resident Discount

Summit County residents and property owners are eligible for a discount on Summit County Ambulance Service bills. We offer a discount of up to $250 per ambulance transport, after insurance payment, with proof of Summit County residency or property ownership, such as a lease agreement, tax assessment, utility bill, driver license or vehicle registration. The discount may be applied to copays, coinsurance, deductibles or any other out-of-pocket charges not covered by insurance.

The resident discount is made possible through the Safety First Fund, approved by Summit County voters in 2014. If you have questions about eligibility or other matters related to the discount, email us.

Medical Insurance Coverage for Ambulance Services

Summit County Ambulance Service will bill your insurance carrier for the emergency medical services we provide. However, your insurance plan may not cover all of your health care bills. Patients are responsible for any co-pays, deductibles and disallowed usual and customary (U&C) amounts not covered by your insurance carrier.

Many insurance companies limit their payment to a Usual, Customary and Reasonable (U&C) amount. Insurance companies set their own U&C payment levels based on a variety of historical charge information and other considerations, including their desire to hold down costs. If your insurance company does not pay the entire fee for services you have received, you will receive a bill for the balance due from Summit County Ambulance.

Please refer to your policy manual or inquire with your employer or agent about your policy limitations and benefits.

Medicare and Colorado Medicaid

We accept assignment for Medicare and Colorado Medicaid, and your claims will be filed for you. You are responsible for any deductibles and co-pays. Please let us know if your coverage is an alternate Medicare plan.

Blue Cross Blue Shield (BCBS)

Our service does not participate or have a contract with Anthem Blue Cross Blue Shield. We are happy to file medical claims for you. Out of state BCBS policies will be billed through Colorado, forwarded to your home plan, and paid directly to you. Once you have received payment from BCBS, it is your responsibility to forward payment to our office. If BCBS disallows a portion of your bill, the balance due is your responsibility.

Workers' Compensation

For eligible services, we will file a claim with your employer’s workers’ compensation carrier. Please be advised that if your employer or workers’ compensation carrier denies your claim, we will file a claim with your private insurance or bill you directly.

Financial Hardship

If you do not have health insurance, you may contact us to set up monthly payments. If you cannot pay the balance due to financial hardship, please contact the billing office at (970) 668-5777 to request a financial hardship application.

Protected Health Information (PHI)

If you would like us to provide protected health information (PHI) to your attorney or an unaffiliated insurance company, you must send a signed authorization to our office.

HIPAA Compliance

We take great care in protecting your privacy and the confidentiality of your health records. Please see our Notice of Privacy Practices (pdf) for more information.